Back to all listings

Head of Solution Engineering & Customer Success

Remote · Full Time


About this role

We're looking for a Lead Solution Engineering to build Weaviate’s - Solution Engineering team. The goal is to build and lead a globally-distributed team of experienced engineers that focuses on delivering a robust and feature-rich search experience for our key customers. This is a role that covers management of the solution engineering team, application development, communication with key customers and coordination with the Weaviate core team. Our company is distributed by intention. We hire the best engineers we can find wherever they are, whoever they are. We collaborate across continents every day over email, GitHub, Zoom, and Slack. At our best, we write fast, scale-able and intuitive software. We believe that the best way to do that is to empower individual engineers, code review every change, decide big things by consensus, and strive for incremental improvements.

What we are looking for

  • Experience/familiarity with Collaborative development (Git), CI/CD (e.g. Travis, Jenkins, Google Cloud Build, Azure DevOps, etc.) ,Containerization (e.g. Docker), Container Orchestration (Kubernetes), and Software Development (Python)
  • You work with a high level of autonomy, and are able to take on projects and guide them from beginning to end. This covers both technical design and working with other engineers to develop needed components.
  • You're comfortable developing collaboratively. Giving and receiving feedback on code and approaches and APIs is hard! Bonus points if you've collaborated over the internet because that's harder. Double bonus points for asynchronous collaboration over the internet. That's even harder but we do it anyway because it's the best way we know how to build software.
  • You've used several data storage technologies like Elasticsearch, Solr, PostgreSQL, MongoDB, or Cassandra and have some idea how they work and why they work that way.
  • You have excellent verbal and written communication skills. Like we said, collaborating on the internet is hard. We try to be respectful, empathetic, and trusting in all of our interactions. And we'd expect that from you too.

What we offer

  • You’ll work with a globally distributed team of experienced engineers focused on the search capabilities of Weaviate.
  • You'll be an expert in several areas of Weaviate and customers will turn to you when they have a question about them. You'll improve those areas based on your questions and your instincts.
  • You'll work with community members from all over the world on issues and pull requests, sometimes triaging them and handing them off to other experts and sometimes handling them yourself.
  • Flexible work hours
  • Competitive compensation including paid time off
  • You will work on the forefront of search, ML/AI and cloud-native technologies - and all of it is open source.
  • An atmosphere that encourages learning and personal growth, with very experienced team members to learn from
  • Opportunities to speak at conferences, publish blog posts, videos, etc. (We are aware that this is not everyone’s cup of tea, and is therefore completely optional).

Our Values

  1. Openness by Default – we believe that the best way to create community and build new technology can only be done by being open and transparent. The open nature of our company is not limited to open-source software but also how we communicate with the outside world.
  2. Listening to our Community – the community of users and customers around the technologies we build have been tremendously gracious in giving us feedback, sharing ideas, and contributing ideas. We go to great lengths to listen and process all forms of feedback to create the best solutions we can.
  3. Quality – we create core infrastructure that companies in any industry, foundations, and governments rely on. This means we need to develop high-quality software and processes to support them. Every change in software and processes must stand reliability and performance quality control. We always think about the production environment and the impact on existing, and new users first. Additionally, we show our standards through developer friendly-UX and open-source software.

About SeMI Technologies

At SeMI Technologies, we believe that the next wave of software infrastructure is AI-first and that a solid open-source community is the basis for creating high-quality software. Our flagship solution is the vector search engine Weaviate, with which we aim to serve any community member, large or small, all over the world. Will you join us in this mission?

Need help?

Not sure exactly what we’re looking for or just want clarification? We’d be happy to chat with you and clear things up for you. Anytime!

Email us

careers@semi.technology

Don't see a job for you?

Do you feel like you belong working with SeMI, but we just don’t have your dream job posted? No problem, just reach out using the email address above.